By now you have seen all the blogs on why live chat is so great and how it can help businesses like yours. But what about YOUR business. Dental offices aren’t like many other businesses. They have websites but don’t allow for anything to be purchased directly off of them. So why would a dental practice benefit from using live chat? Well, let’s take a look at a few of the ways that live chat for dentists works just as well as with others.
Many dental practices only have one person who answers phones. That same person also checks people in for their appointment, handles payment, and sometimes even manages the office. With everything that person has going on, sometimes they miss a call when someone is trying to schedule an appointment. With live chat, you are giving your patients another outlet to not just make an appointment but to ask any other questions they may have. Maybe they want to know if you take their insurance. Or, maybe they need to reschedule or cancel an existing appointment. They can do all that with live chat.
What about those people that come to your website that aren’t already patients? Well, they can benefit from live chat too. You can either reach out to them or let them come to you and talk to them about you and the services you offer. With any luck, you can even turn that conversation into a new patient and expand your business.
As you can see, live chat is for more than just online businesses. Dental offices just like yours can benefit greatly from live chat as well. At Digital LeadSource we can go one step further. We can run your live chat for you. Contact us today to learn more and to start your 30-day free trial.
