Despite its documented success, there are still website owners out there that are hesitant to utilize live chat. For some, it’s the time commitment required. For others, they think that their industry or line of work can’t benefit from the service. Well, that simply isn’t true. Not only is live chat easy and hassle-free, but it can also work for literally anyone that has a website. That even includes siding companies. Let’s take a look at a way that live chat for siding companies can help you and your business.
While you might think a website for a siding company isn’t the place that live chat was intended for, you would be wrong. Live chat works on any website. That’s the great thing about it. It can take the place of those outdated customer service methods like the phone or email. Besides, you don’t like answering those phone calls or emails any more than the person on the other end likes making them or sending them. So, do everyone a favor and implement something that both you and your customers will want to use.
Not only will customers feel more comfortable coming to you, but you will find it is much easier to handle any questions or issues that come up. You can multitask and handle multiple conversations at the same time, while they can talk to you in a comfortable environment. Plus, with the real-time function of the chat box, they will appreciate the speediness as well. It’s a win-win for all!
On top of all that, if you feel that you don’t have the time to commit to live chat, you don’t even have to let that deter you. At Digital LeadSource, we will run your live chat for you, leaving you more time to focus on running your business. Contact us today to learn more and to start your 30-day free trial.
