" /> We have preached many times in this space about the reasons why you need to have live chat on your website. If you are reading this, that means that for whatever reason you still haven’t implemented it. So, here are some additional reasons why you must have live chat online for my website. In this age of texting and instant messaging apps, people don’t really talk on the phone anymore. If people aren’t even talking to friends and family on the phone, what makes you think they want to talk to a customer service representative. Live chat allows instant communication with a customer service rep without having to pick up a phone and wait on hold. With live chat, you can talk to your customers through any problem in real time while they continue to browse your website. Not only does that allow you the ability to save the sale, it also allows you to even try and upsell or add on additional products should you choose to do so. We know that live chat can be a great way to interact with your current customers and help them with their purchase. Did you know though, that live chat can also be used to create new leads? You can set your system up where before a new user communicates with you they have to provide some type of contact information. After acquiring that, you can use that information you got from them moving forward in your marketing efforts. One of the biggest problems website owners face when it comes to live chat is they don’t have the time to dedicate to it. Luckily, that’s where we come in. At Digital LeadSource, we will run your live chat for you, allowing you more time to run your business. Contact us today to learn more and to start your 30-day free trial.Live Chat Online for My Website | Why My Website Needs Live Chat
Online Users Prefer It
It Can Add Business
It Can Also Be a Lead Generator
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