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Live Chat Service Providers | Best Live Chat Solutions


November 20, 2018admin

Who are the best live chat service providers?

Online customer service can be tricky. Since you aren’t speaking with the customer face to face, it can be more difficult to provide the quality customer service that they have grown accustomed to. While email and the phone have gone largely the way of the dinosaur, there are real-time online programs that allow you to have a conversation with your customers while they are on your website. Let’s take a look at some of those best live chat service providers to get an idea of what options are out there.

what are live chat service providers?

LiveChat

LiveChat is the online customer service option that we talk about in this space almost on a daily basis. It allows you to put a customized chat window on every page of your website. This provides your customers with an easy and convenient way to get in touch with you should the need arise. LiveChat lets customers grade the overall service after the chat and allows them to share their chats on social media. This can allow your company to receive positive exposure for good customer service.

Pure Chat

Pure Chat is another online chat-based customer support system. It offers features such as unlimited chats, mobile response, platform integrations, and canned responses. It can be integrated with other platforms and is customizable to match the layout of your website.

how do I pick live chat service providers?

LiveHelpNow

LiveHelpNow provides business with several different live chat options and solutions for their business. It provides chat support, an email ticketing system, an FAQ builder and call management capabilities.

Are You Interested in Live Chat Service Providers?

When it comes to implementing live chat, there’s more to it than just choosing to do it. It’s also important to make sure you choose the right service provider. At Digital LeadSource, not only will we get you set up with your live chat service, but we will also run it for you. Contact us today to learn more and to start your 30-day free trial.