Are you still deliberating whether or not to integrate managed live chat service on your site? We believe that you should. It’s one of the most worthwhile investments you can make for your business. In fact, businesses that have added live chat on their site experienced a significant boost in their credibility and their sales. If you want to attract more customers and convince them to patronize your brand, this is what you need.
Customer convenience should be the top priority of all business owners because even if you have the best products and services in the market, if your website is difficult to navigate and if your customer service is poor, customers will not want to purchase from you. You have to assume that all customers want fast and accurate transactions and live chat can give them just that. With live chat, you can address all customer concerns in just a matter of minutes.
According to surveys, live chat ranks at the top when it comes to addressing customers’ needs followed by email support and phone support. When you successfully impress your customers you can be confident that they will incessantly come back. In a way, live chat turns first-time customers into loyal customers. Live chat gives you the opportunity to answer questions and provide guidance and assistance in real-time.
Do you know that less than 10% of websites uses live chat? This means that there’s a very big chance that your competitors in the industry haven’t thought about it yet. Set yourself apart by being the first in your industry to have a live chat feature so you can offer real time support to your customers.
Be ready for a massive influx of sales as soon as you add a managed live chat feature on your site. At Digital LeadSource, we offer a managed website live chat service that helps increase the number of leads your business gets online. Visit us at our site to learn more.
