We already know that live chat is a great and effective tool for providing customers service. Did you know though that live chat can also be an effective tool to generate new leads? Live chat isn’t just a great way to help customers, it’s also a great way to interact with potential new customers as well. Let’s take a look at how you can get more leads using lead generation companies such as live chat.
Not only does just having live chat encourage your customers and potential customers to reach out to you, but you can also be proactive when it comes to interacting with new potential customers. You can set up a greeting, such as “How may I help you today?” that pops up upon someone coming to your website. Displayed at the right moment and you could find yourself generating a new lead. In fact, people are 6 times more likely to become customers if they see that they can interact with you on your website.
Live chat can also be a great way to capture email addresses and other contact information from potential customers. Utilizing options such as an email opt-in checkbox allows you to gather contact information from potential leads that you can use in later marketing efforts. Not only can you use that email address down the line in email campaigns, you can also use them for more personalized follow-ups.
Worried you don’t have the time or staff to commit to live chat? Well, worry no more! At Digital LeadSource, not only can we run your live chat service for you, we can also help you generate more leads at the same time. Contact us today to learn more and to start your 30-day free trial.
