As a business owner, you are always looking for more business. As the saying goes, “you’re either growing or your dying”. One of the best ways t constantly drum up new business is through the live chat software on your website. When you think about it, it makes a lot of sense. If someone has found their way to your website, it means they are at least moderately interested in your product or service. Live chat can hammer that home. Let’s take a look at some of the other reasons why live chat can be a great outlet for lead generation services.
For a lot of people, having to fill out a contact form online is a huge “turn-off”. It makes sense too. When you really stop to think about it, the thought of submitting your personal info, then waiting for a call or email back from some mystery person you’ve never met can just be weird. Same goes for the phone. In order to get people to do what you want, you have to make sure they are as comfortable as possible. Live chat does exactly that.
While lead-generating forms can work, they are limited. They don’t allow you to ask specific questions that are tailored to the visitors interests and needs without additional follow up. Live chat allows you to talk with your website visitors in real time, allowing you to ask very specific questions that help you quickly assess a visitor’s needs and make recommendations on the spot.
Live chat can be an effective, non-threatening way to generate new leads. At Digital LeadSource we are an industry leader when it comes to using live chat to generate leads. Contact us today to learn more or to start your 30-day free trial.
