The investment industry is a cut-throat game. You are not only entrusted with people’s hard earned savings, but they also expect you to help make that money grow. It can make it a very tough and stressful business. Plus, with the surplus of investment firms out there, sometimes it can be tough to separate yourself from the competition. One great and easy way to do that is with live chat. Let’s take a look at how live chat for investment companies can benefit you.
Online users tend to respond better to live chat than any other form of communication these days. If you think about it, it makes a lot of sense too. Think about your own daily experiences online. Have you ever gone to a website and found out the only way you can reach the company is by calling a 1-800 number or a call center? Chances are you have either dreaded having to make that call or just decided not to go forward with it. Well, the people making their way to your website feel the same way. For websites that offer live chat, not only are people more likely to use the company, they are also more likely to refer that company to others.
In the investment game, it is all about building a relationship with the client. If they can’t trust you, why would they even consider trusting you with their money? Live chat is a great tool to build new relationships. With live chat, you can have a conversation with someone wanting to learn more about what you offer. All of a sudden, before even having your first face-to-face meeting with them, you can learn a lot about them and what they are looking for. This can then allow you to create a custom proposal for them at the first meeting, thus increasing the chances that they will turn into a client.
Still worried that live chat isn’t right for you? Well, let us prove you wrong. At Digital LeadSource, not only will we run your live chat for you, but we will also give you 30 days to try it risk-free. Contact us today to learn more.
