There is no shortcut to success but there are proven and time-tested strategies that are guaranteed to give you remarkable results. Everyone agrees that success in business is derived in sales. Unfortunately, not all business plans are designed to produce successful outcomes. Luckily, we’ve discovered that showcasing testimonials, integrating managed live chat services and adding an FAQ page on your site can significantly change the direction of your business and ultimately lead you towards business growth.
Convincing visitors to convert into customers is easier when you have a testimonials page on your site. According to research, testimonials help increase conversion rates and play a key role in customer research and buying habits. Customers are more likely to purchase when they read positive reviews online. So if you have been receiving positive feedback, display them on your site.
Managed live chat services make your customers feel that they are valued and cared for. Having an agent on standby to answer their questions and give solutions to their problems will lessen the chances of customers abandoning your site while increasing your chances of getting a sale. Statistics show that 51% of customers are willing to purchase from a site that has a live chat service.
Not all customers know what they came to your site for. Most of them require assistance and they have questions in mind. Allocating an FAQ page on your site aside from providing a live chat option will help give your customers clarity. Keep in mind that a confused customer will never convert into a paying customer.
Check your website if you have a testimonials page, an FAQ page and if you have managed live chat services, if not, make sure you add them to increase your sales. At Digital Leadsource, we offer a managed website live chat service that helps increase the number of leads your business gets online. Visit us at our site to learn more.
