Live chat has proven to be successful for many reasons that we have touched on before. Does live chat benefit certain businesses more than others? While the answer isn’t necessarily a resounding yes, there are some businesses and industries that tend to benefit from live chat more than others. Let’s take a look at some of the businesses and industries that benefit the most from business live chat.
Real Estate – Live chat allows you to communicate and share documents with potential buyers and sellers in a relaxed and friendly setting.
Healthcare – Answer questions and schedule appointments without having to get on the phone.
Hotels and Resorts – Take reservations, answer questions, book packages, and provide hotel information all with the touch of a button.
Restaurants – Accept reservations, provide daily specials, and answer questions quickly and conveniently.
Online Retailer – Provide the same quality of customer service that customers have come to expect in stores while also providing an exceptional online experience.
Education – Provide information and forms to current and prospective students instantly.
Tickets and Entertainment – Assist customers with the purchase of tickets to events in real time.
Travel Agencies/ Airlines – Walk your customers through the travel package that is best for them and answer any questions they may have.
Consulting – Expand your consulting reach using live chat to give your customers the advice they are looking for.
Financial – Conduct your chats through 256-bit SSL secure connection.
If you have been considering live chat, let us help you with the experience. At Digital LeadSource, we will run your live chat for you, leaving you more time to focus on running your business. Contact us today to learn more and to start your 30-day free trial.
