Should you hire live chat agents for your business or is it just a complete waste of resources? Well, if you care about your business and if you want it to succeed then you definitely need to hire professional live chat agentsRead More
Nobody is perfect. Even the smartest, wisest, and most knowledgeable business owner can make mistakes – mistakes that could upset customers. What do you do when a customer gets angry? If you don’t address their concerns, it only takes one rant on social media to bring yoRead More
In business, there are good days and there are bad days. Good days are when all your customers leave positive reviews on your Business Page, recommend you to their friends and families and rate you with 5 stars on Facebook but what about the bad days? Bad days are when custoRead More
Even if you are the most careful and the most tactful business owner you can never please everyone and you cannot escape angry and dissatisfied customers. There will always be moments where you’ll be forced to deal with angry customers whether in person, email, phone or thRead More
Do you want to take your business to the next level? If yes, you need to open your mind to new possibilities. Even if you have already established your own business plan if it’s not giving you the results you want its high time you start considering doing other things. WorRead More
A website is a very powerful tool that will help catapult your business’ success. If you are operating a business without a website, you are not maximizing its potential. There are three ways to know if your website is successful – if it attracts visitors if visitors staRead More
Even if you add all the bells and whistles to your site if you don’t have your customers in mind, all your efforts will be for nothing. You see, your website is not for you, it’s for your customers. When you design your website make sure that your customers are going to Read More
In business, your priority is your customers. You can think of yourself and what you want but ultimately it boils down to what your customers want. In light of this fact, business owners should consider investing in live chat customer service software. Why live chat and why Read More
One of the common struggles of startups is that at some point their businesses will reach a plateau leaving them frustrated and discouraged to move forward. Are you aware that 50% of startups fail during the first five years of business operations? Although it’s common, itRead More
Starting up an online business is as easy as one, two, three as long as you have your products and services ready. However, you need to be smart about your marketing tactics. Keep in mind that no matter how well you have created and designed your products if no one will knowRead More
